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At Servelec Controls we see ourselves as an extension of your project team, providing the depth of expertise to ensure projects are completed successfully, on time and within budget; but, we don’t feel our involvement should stop there. We pride ourselves on the resilience we continue to offer our clients long after our engineers have successfully completed their installation.

24/7/365 support

24/7/365 operational support is at the very heart of what Servelec Controls does. Because of our vendor independent approach our technicians are experienced at working with devices and systems manufactured by most major suppliers. So even if your system was not installed by Servelec, we can still provide you with ongoing maintenance and support.

At Servelec, we’re proud of our reputation for providing robust critical systems for national infrastructure. The experience gained from each and every successfully completed project is built into our support services, which include:

  • 24/7/365 reactive service to resolve system failures
  • Proactive monitoring and maintenance service to prevent failures
  • Spares management
  • Capacity management
  • Obsolescence management
  • Information and cyber security reviews
  • Start-up assistance
  • Hosted development and test facilities
  • Help desk facilities
  • Migration planning/implementation
  • Regular site health check inspections

Benefits


Cross-Vendor Product Support
Access to extensive cross-vendor product support meaning your engineers don't have to be experts in every manufacturer's product range


Spares Management
Better economies of scale through spares management and a proactive replacement programme.


Reduced Down Time
Reduced down-time saving millions of dollars in lost revenue as a result of systems being offline.


Operational Efficiency
More predictable Opex costs and increased operational efficiency through planned maintenance schemes.


Reduced Risk
Improved safety and reduced risk from critical system failure.


Increased System Security
Increased system security with access to cyber and information security experts.


Migration Planning
Reduced exposure to obsolescence-based risks through effective migration planning.


Dedicated Support Centre
Maximised uptime through our dedicated support centre.

Our approvals

We have installed systems on most nuclear sites in the UK and on most platforms in the UK Continental Shelf, systems which we continue to support 24 hours a day, 365 days a year.